Contact Us

For general questions or to report a public TikTok link problem, email support@sstik1.com.

When reporting an issue, include the public link, your device and browser, and the exact error message so we can review it quickly.

Frequently asked questions

Is the tool free?

Yes, public TikTok videos can be downloaded free from your browser.

Do I need to install an app?

No. Everything works directly on the page on mobile or desktop.

Can I download audio only?

Yes. Choose MP3 after the video link is analyzed.