Frequently Asked Questions

We collected the questions we receive most — with direct, honest answers and no marketing exaggeration.

About the tool

What is SS Downloader? A free web tool that saves public videos from TikTok, YouTube, Facebook and X to your device, right in the browser.
Is SS Downloader free? Yes, completely free with no daily limits for personal use.
Does it require an app? No, it works entirely in the browser on any device.

How do I download a TikTok video? Copy the link from the share button, paste it into the tool, press the Paste Link button, then pick a quality — without watermark when available from the source.
How do I download a YouTube video? Paste the video or Shorts link and choose a quality, or extract MP3 audio.
How do I download a Facebook video? Paste the public video link from Facebook and pick SD or HD.
How do I download a video from X? Paste the public post link and the available qualities appear along with an MP3 audio option.

Does it work on iPhone? Yes, directly in Safari — the video is saved to the Files app.
Does it work on Android? Yes, in Chrome — the video arrives in your Downloads folder.
Why did my download fail? Usually: the account is private, the link is incomplete, or the platform temporarily restricted access — a message will explain the reason.
Can I download private content? Never — the tool is for public content only and bypasses no protection.